We will be running scheduled maintenance (server patching) on our servers that should last up to 20 minutes. We will set a 1 hour window as the downtime will occur between 6:00AM - 7:00AM PT. All API's and the Shipsurance Management Center website will be unavailable during this window.
Please take precautions if you are trying to insure packages or file claims during this window.
Posted Sep 12, 2025 - 11:07 PDT
This scheduled maintenance affects: API Services and Websites (Management Center Website, sandbox.shipsurance.com/cp/).